Privacy Policy
Who We Are
We are Flumasys s.r.o., located at Brandýská 543, 250 90 Jirny, ID No.: 04100859, email: info@flumasys.com. We are the controller of your personal data, meaning we decide how and why it is processed.
What Data We Collect
We only collect data necessary to provide our services or respond to your inquiries. This may include:
- Contact Details: Name, email, phone number, or company name you provide via contact forms or orders.
- Technical Data: Information about how you use our website (e.g., IP address, browser type) collected through cookies.
Why We Collect Data
We use your data to:
- Respond to your questions or requests.
- Process your orders (e.g., delivery of dispensing systems).
- Improve our services and website through traffic analysis.
Legal Basis for Processing
- Consent: When you provide it, e.g., by filling out a form or accepting cookies.
- Contract: When you order a product or service from us.
- Legitimate Interest: For example, to protect our website or analyze its usage.
Who We Share Data With
We share your data only when necessary, for example:
- With carriers for order shipments.
- With IT service providers (e.g., website hosting) or analytics tools (e.g., Google Analytics).
We do not share your data with third parties for marketing purposes without your consent.
How Long We Keep Data
We retain your data only as long as needed:
- Inquiries: Up to 1 year after resolution.
- Orders: As long as required to fulfill the contract and legal obligations (e.g., accounting – 10 years).
- Cookies: Based on settings, typically up to 1 year unless you withdraw consent earlier.
How We Protect Data
We protect your data with encryption and limit access to authorized personnel only. We adhere to the highest security standards.
Your Rights
Under GDPR, you have the following rights:
- Access: You can request what data we hold about you.
- Correction: If your data is incorrect, we can update it.
- Deletion: You can request deletion of data we no longer need.
- Restriction: You can restrict processing in certain cases.
- Portability: We can provide your data in a common format.
- Withdrawal of Consent: You can withdraw consent at any time (e.g., for cookies).
To exercise any of these rights, email us at info@flumasys.com.
Cookies
We use cookies to understand how our website works and how we can improve it. You can change your cookie preferences anytime in our website settings. More details can be found in [link to cookie policy, if applicable].
Contact Us
Have questions or complaints? Reach out to us at info@flumasys.com. If you’re not satisfied with our response, you can contact the Czech Data Protection Authority (www.uoou.cz).
Updates
We may update this policy from time to time. The latest version is always available on this page. Last updated: March 12, 2025.